Account
Members can delete their account if they no longer want to play on the FlexBets platform. This can be done through My Account in the FlexBets app.
Members found to be attempting to violate FlexBets’ rules or terms of use will have their accounts deactivated and winnings voided. Punishable actions include,but are not limited to: spoofing location in valid states and playing for underage members.
Check to make sure you are in a location where FlexBets operates, then ensure that your location services in your phone settings are turned on. Once you’ve completed both steps listed above please fully close and reopen your app. If you are still having issues, your account may have been deactivated due to a violation of FlexBets Terms of Use. Please contact support if you believe your account has been deactivated by mistake.
FlexBets reserves the right to deactivate any account at any time, at our sole discretion. Actions that could lead to the permanent deactivation of your account include, but are not limited to: Multiple accounts, violation of our terms of use, or abusive behavior.
Deposits
1. Go to FlexBets application and log in.
2. Tap Deposit at the top of the lobby homepage.
3. Select amount you’d like to deposit and add payment details.
4. Complete remaining steps for your deposit method.
Flex Entries
A king-of-the-jungle type move that’s tough to hit but comes with massive payout potential.
The more bananas, the bigger the potential payout.
Flex your bet. All guts, no fear. When it hits? — Go bananas.
A chill, low-risk play that’s way easier to hit — but doesn’t pay out as huge. Perfect when you’re trying to rack up steady wins or warm up before going full ape mode.
A blazing-hot pick that’s backed by stats, hype, and glowing with big aura. When you see the flaming tiki mask, the jungle knows — this player is FIRE.
See the signs, feel the heat, and trust the vibe. It’s go-time.
General
No. You may only have one FlexBets account. Users identified with multiple accounts will have all accounts deactivated.
No. You cannot play using a VPN due to geo-restrictions based on state laws. If a state bans DFS or certain contest types, using a VPN to bypass restrictions violates FlexBets terms and result in account suspension or funds being forfeited.
Getting Started
No. You must keep your FlexBets account secure and may not share your login information with other individuals to use. FlexBets uses sophisticated geolocation and identification methods. Sharing an account is strictly prohibited and users identified sharing their account will have their account deactivated.
To get started with FlexBets’ DFS games, you must first register and create an account by providing a valid email address or mobile phone number. You must also set a password and select a multi-factor authentication method for your account upon creation.
Download and install the FlexBets app from the Apple App Store or the Google Play Store. Enable location services on your mobile device and choose “SIGN UP” from the launch screen. Verify your email address and create an account.
Select “Log in” at the bottom of the FlexBets App signup screen, select “Forgot password?” at the bottom of the “Log into your account” screen, enter your verified email address or phone number, and then click “Confirm”. You will then be sent a code and, after verification, may reset your password.
- You must be 18 years of age (or the minimum age in your state of residence, which may also be 19 or 21). You must also be a current US resident that possesses a valid Social Security Number.
- You must also comply with the rules and regulations of the region in which you are located. This requires you to supply personal identification and geolocation information for verification purposes to determine eligibility.
- You are not any amateur or professional athlete whose performance may be used to determine the outcome of a Contest;
- You are not any sports agent, team employee, referee, or league official associated with any sport or athletic or other event on which Contests are based
- You are not an employee or contractor of FlexBets Fantasy Sports Arena or an immediate relative of an employee.
Influencers
You can apply to be a Rainforest Rebel at https://flexbets.io/influencers/
Rainforest Rebels are approved influencers that promote FlexBets through their social media and get paid doing it! Influencers can earn hard cold cash for every player they sign up, in addition to monthly comissions.
Personal Information
We may share personal information such as your user ID number, username, avatar or profile picture on our Competition leader boards. To facilitate a fair and transparent experience with our Competitions, you are not able to opt out of sharing this personal information. Please use caution with using personal information within your username and profile picture and make sure that any personal information that you share is material you are comfortable being publicly viewable.
Play
Promos
A one-time offer given to new FlexBets Members just for signing up. The promotional sign up bonus amount may vary from time to time. Members can only use one first-time sign up bonus code. First-time deposit is required for sign-up bonus to be credited to your account..
If you use a 2X playthrough bonus, you will be required to wager double your deposit before making a withdrawal. For instance, if you deposit $25 you must enter $50 worth of lineups before you can cash out. Only entries placed with deposited funds, not bonus money will contribute toward meeting this requirement.
FlexBets may offer promotional dollars, or “promo cash”, that will be deposited to your account once the promotion rules are fulfilled. Promotion dollars are not eligible for withdrawal, and must adhere to the play through rules.
Rank
Player ranking is broken into 8 tiers, with 5 levels in each tier. Player ranking is adjusted up, or down, after every competition. Players will see a frame on their avatar denoting thier rank. In ‘my account’ players can see details on thier rank, and level within their rank.
Tiers:
Bronze: 0-499 points
Silver 500-999
Gold 1000-1499
Platinum 1500-1999
Emerald 2000-2499
Master 2500-2999
Grandmaster 3000+
King of the Jungle (top 500 players)
Statements
Yes. These statements are located in your account, under reports.
Taxes
Winnings may be subject to state or federal taxation. FlexBets may not provide any tax advice. Please consult with your accounting professional. You are solely responsible for filing and paying applicable state and federal taxes on any winnings. No statements in this agreement or on the Services be construed as tax advice.
Verification
If your account isn’t automatically verified after you sign up, that means we need more information before we can verify your identity.
To complete this process, you only need your smartphone and a government-issued ID, such as a driver’s license or a passport. If you follow the instructions in the app, the verification process should take less than two minutes.
Withdrawals
No, you will not be able to us your account if you are not physically located in an eligible state. You will be able to access your account once our system can verify you are in a permitted location.
Withdrawals typically available within a few minutes; however, it can take up to 3 days. If it’s been longer than 72 hours and you have not received your withdrawal, you can reach out to support for help.
There are a few reasons a withdrawal might fail:
* Promotional cash must adhere to the playthrough requirement for that promotion. For example, if it is a 2x playthrough would mean you need to play through all deposited funds twice before withdrawing any winnings from entries placed with promotional cash.
* Inaccurate or incomplete bank account information can also cause withdrawal requests to fail. If this happens, your funds will be returned to your credit funds balance, and you will be able to create a new withdrawal.
* Withdrawals can only be made using an approved payment method that you previously used to deposit funds into your account.